Privacy Policy

Information We Collect

1. Personal Information We may collect personal information that you provide to us directly, such as your name, email address, phone number, billing and shipping addresses, and payment information. This information is collected when you place an order, subscribe to our newsletter, contact our customer service team, or engage in other interactions with our website and services.

2. Non-Personal Information We may also collect non-personal information automatically when you visit our website. This includes information such as your IP address, browser type, operating system, referring URLs, and browsing behavior. This data helps us understand how our website is used and improve its functionality.

3. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences, analyze site traffic, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

How We Use Your Information

1. To Provide and Improve Our Services We use your personal information to process orders, deliver products and services, and provide customer support. We may also use your information to improve our website, develop new products and services, and enhance your overall experience with Sand Solutions Inc.

2. To Communicate with You We may use your contact information to send you updates about your orders, respond to your inquiries, and provide you with important information about our products and services. With your consent, we may also send you promotional emails and newsletters about special offers, events, and other news related to Sand Solutions Inc.

3. For Marketing and Advertising We may use your information to personalize and improve our marketing efforts. This includes delivering targeted advertisements based on your interests and browsing behavior. We may also use aggregated and anonymized data for analytical purposes to understand market trends and customer preferences.

4. To Comply with Legal Obligations We may use and disclose your information as required by law or in response to legal processes, such as court orders or subpoenas. We may also disclose your information to protect our rights, property, and safety, as well as the rights, property, and safety of our customers and others.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

1. Access and Update Your Information You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting our customer service team. We will respond to your request within a reasonable timeframe.

2. Opt-Out of Marketing Communications You can opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions included in these communications or by contacting us directly. Please note that you may still receive non-promotional messages regarding your orders and other essential communications.

3. Manage Cookies and Tracking Technologies You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy